Blackcraft Cult - DARK FLORAL - Long Duster Kimono
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Blackcraft Cult - PENTAGRAM ROSE - Kimono
Blackcraft Cult - Dream State - Satin Robe
- Description
- Shipping
- Return Policy
Official Blackcraft Cult Merchandise from the US
Women's Oversized Long Duster Kimono
Material: 100% Polyester
Garment Care: This should be gently hand washed and air dried as the material is delicate.
SIZE GUIDE (Chest Measurements)
UK 4 / 6 - XS-S
UK 8 / 10 / 12 - M - L
UK 14 / 16 - XL - XXL
Delivery Information
The following applies to all items unless the listing states otherwise, this includes items with longer handling times and / or pre-orders. Please check all items descriptions to be sure
ALL ORDERS PLACED BEFORE 1PM MONDAY TO FRIDAY WILL BE SHIPPED THE SAME DAY (EXCLUDES UK PUBLIC BANK HOLIDAYS)
UK
Standard - £3.50 per order (Delivery time 2 to 3 days)
Free Shipping - On orders that exceed £50 (Total order value after any discounts) - Use the code FREESHIPPING50
Express Next Working Day NOT GUARANTEED - £6.50 Mainland only (Includes Sunday delivery)
AUSTRALIA / NEW ZEALAND
Standard - £9.00 per order (Delivery Time 10-15 working days)
Express - £20.00 per order (Delivery Time 3-5 working days)
CANADA
Standard - £14.95 per order (Delivery Time 5-7 working days)
Express - £22.95 per order (Delivery Time 3-5 working days)
EUROPE
Standard - £7.95 per order (Delivery Time 7 to 10 working days)
Free Shipping - On orders that exceed £65.00 (Total order value after any discounts)
Express - £19.95 per order (Delivery Time 2 to 4 working days)
FRANCE
Standard - £6.95 per order (Delivery Time 5-7 working days)
Free Shipping - On orders that exceed £65.00 (Total order value after any discounts)
Express - £19.95 per order (Delivery Time 2 to 4 working days)
GERMANY
Standard - £5.95 per order (Delivery time 5 to 7 working days)
Free Shipping - On orders that exceed £65.00 (Total order value after any discounts)
Express - £19.95 per order (Delivery Time 2 to 4 working days)
REST OF THE WORLD
Standard - £7.95 per order
Express - £21.95 per order
USA
Standard - £7.95 per order (Delivery time 7 to 10 working days)
Express - £19.95 (Delivery time 2 to 4 working days)
Please note that your country may charge you duties and taxes for imported items. We also do not offer any combined shipping and we retain our right to send items together should we feel it is necessary
When placing your order, please check the address for accuracy, we cannot re-route items once they have left our facility
Please note that we are unable to ship items on any UK Public Bank Holidays.
Return Policy
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Wild Star Hearts have a returns policy that is designed to be easy, effortless and understanding. We are sure that you will be happy with all of our items but if for any reason you are not follow these four easy steps:
- Email us at wildstarhearts@gmail.com stating your order number and the amount of items you wish to return within 14 days.
- Receive a reply within 24 hours Mon-Fri with a unique returns reference number enclosed.
- Attach that number to the outside of the package and return your item within 30 days to the address you are given
- Receive a full refund
All items must be sent back in their original packaging, with tags attached and no visible signs of use. You may of course try all of our items on, so long as you leave tags in.
Postage Cost
We will only pay the postage cost of the item back to us if the item is faulty and reported to us within 14 days of receipt. None of our items come with warranties, so if the item develops a fault, contact us and we will do the best we can to help you fix the issue. This will be in the form of either a store credit or another item being shipped free of charge.
Please remember to check your item for faults within the 14 days, otherwise we cannot help you
Refund Policy
All items are inspected upon their return and a refund will be applied to the card used on the order within 24 hours of receipt of the item providing that the item is in a resaleable condition. Should their be any issues with your refund and/or return, we will contact you via email or phone.
Late or missing refunds (if applicable)
All refunds are applied to the payment method used for the purchase. If you have not received a refund, contact them first and, if you still do not have a refund, please contact us at wildstarhearts@gmail.com
Exchanges (if applicable)
We do not offer exchanges, if you wish to exchange your item for something else, please submit a return and re-purchase the new item.
Clearance
We will accept returns of sale items from our website, however this refund will be made in the form of a gift card that can be used on our site.
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